-Frequently Asked Questions
When is the next sale?
We would be happy to let you know! Sign up for our
Sale Alert List and you will get an e-mail as soon as the manufacturer tells us about an upcoming sale. Your personal information is kept private and is never shared.
Do you allow returns?
Yes! We have a 30 day satisfaction guarantee. See
details for more information.
Which mill is better, the Nutrimill or the WonderMill?
That depends on what is most important to you. Read about the differences
here. Actually see the differences demonstrated
here.
How long does shipping take? Mills and mixer ship UPS ground. Your purchase should arrive within 2-7 business days after your place your order if you live in the continental USA. (Most of the country takes 3-5 business days.) If you need faster shipping please
contact us for rates.
Can you ship outside of the continental USA? Shipping is free to the 48 continental United States and to military APO/FPO addresses. We can also ship to Alaska, Hawaii, Canada, and US territories, for which we charge actual shipping costs with insurance. Please
contact us for a quote.If you would like to see prices for a few specific countries see our
Special Orders page.
I know whole wheat bread is better than that made with white flour, but why should I grind my own grain? Why not just make bread with whole wheat flour from the store?
Grinding your own is healthier and saves you lots of money!
Details (This page currently has details on savings... We hope to add health information soon.)
Can the Nutrimill and WonderMill grind small grains, like quinoa, amaranth, and millet?
Yes! For the WonderMill, rather than pouring all the grain in at once, turn the mill on and pour the grain in slowly in a steady stream so the mill is grinding it as it comes in. If you put a bunch of small grain in at once it can clog the mill. You can see a video demonstration here. With the Nutrimill you might try 1/2 c. at a time to begin with to make sure it does okay, but it should be able to handle the grain all poured in at once.
Can I use a debit card to pay for my purchase?
Yes, so long as it has a Visa, MasterCard, Discover, or American Express logo on it, and it does not require a numeric password and pinpad for entry.
Can I use a Visa gift card for a portion of my purchase, and another card for the rest of it?
The regular checkout system will not work for this, but if you contact us and let us know what you want to purchase and how much you want to put on each card, we can charge it this way for you.
We don't do credit cards - can I order, too? Absolutely! You have three alternatives. You can check out through PayPal and request an eCheck, you can check out without PayPal and use a debit card (with a Visa or Mastercard logo on it) or you can contact us, place an order by email, and mail us a check or money order. The check or eCheck take a little longer to clear and ship than if you use a credit card, debit card, or PayPal balance, but we're delighted to help you!
I don't have a PayPal account - can I order with a credit card? Sure! After you click Add to Cart, just click Check Out instead of PayPal. Though the next screen will have a PayPal logo on it, you can just directly enter your credit card or debit card there.
I don't like ordering things online, but I want to do business with you. What can I do? Just give us a call at 919-634-1963 and we'll take your credit card information over the phone. You can also email us for an address and mail us a check!